Five principles of Appreciative Inquiry - Simultaneity principle

Positive conversations and interactions stem from positive questions and reflections. The simultaneity principle makes the following claim: Conversations and interactions become positive the instant we ask a positive question, tell a story, or share a positive reflection. Positive questions and reflections are themselves the change we seek. They are not just a prelude to change; they are the change. They don't just begin a process that leads to a positive future; rather, positive questions and reflections simultaneously create a positive present. By shifting conversations and interactions in a positive direction, one can create a positive present. Positive conversations with a coach can create a positive world for the client (Moore, Jackson, & Tschannen-Moran. 2016).

Retrieved from
Moore, M., Jackson, E., & Tschannen-Moran, B. (2016).
Coaching psychology manual, second edition.
Philadelphia, PA : Wolters Kluwer.

| | Comments (0)


Five principles of Appreciative Inquiry - Poetic Principle

The five principles of Appreciative Inquiry

1) Positive attetion in the present - Poetic principle
2) Positive anticipation of the future - Anticipatory principle
3) Positive questions and reflections - Simultaneity principle
4) Positive conversations and interactions - Constructionist principle
5) Positive energy and emotion - Positive principle
these can lead to positive actions and outcomes

The poetic principle - Positive anticipation of the future stems from positive attention in the present.
The poetic principle asserts that the more one attends to the positive dimensions of the present moment, the more positive the intension for future moments will be. A focus on problems begets more problems; a focus on possibilities begets possibilities. With positive emotions, one's vision widens, and through this broadened mind, comes more flexibility, attunment to others, creativity, and wisdom. Seeing and attending to the poetry of life is inspiring. It's not that problems disappear. Rather, other things become more important. Life's peotry evolves into a spiral of positive imagination (Moore, Jackson, & Tschnnen-Moran, 2016).

Retrieved from
Moore, M., Jackson, E., & Tschennen-Moran, B. (2016).
Coaching psychology manual, second edition.
Philadelphia, PA : Wolters Kluwer.

| | Comments (0)


Diary January 13th 2021 - What is empathy ?

What do you think is respectful understanding about another person's experience ?
According to the Coaching Psychology Manual textbook (2016), the following communication patters are not recommended in behavior change coaching. It is easy to say and read, but it is not easy to apply this guideline to real settings.

Holley Humphrey notes that the following communication patterns interfere with empathy, whether they are intended to be constructive or not. That's because these communication patterns come from pity and sympathy than they do from empathy.

Advising - I think you should ...    How come you didn't ...
Educating - This could turn into a very positive experience for you if you just ...
Consoling - It wasn'T your fault, you did the best you could ...
One-upping - That's nothing; wait until you hear what happened to me
Storytelling - That reminds me of the time ...
Shutting down - Cheer up. Don't feel so bad
Interrogating - When did this begin ?
Commiseerating - Oh, you poor thing
Explaining - I would have called but ...
Correcting - That's not how it happened

All of these approaches increase the likelihood of resistance talk. The use of empathy, inquiry, and reflection increase the likelihood of change talk.

Retrieved from
Moore, M., Jackson, E., & Tschannen-Moran, B. (2016).
Coaching psychology manual, second edition.
Philadelphia, PA : Wolters Kluwer.

| | Comments (0)


Coaching psychology - a scenario using reflections

Coaching case

client : Quitting smoking is actually pretty iportant to me. It's just so hard to quit, and frankly, I can't stand being told how to do it by non-smokers.

coach : It is frustrating when you feel you haven't discovered yet how best to quit. Let's look at what is under your control here. What about quitting is important to you ?

client : Well, it would get my employer to stop nagging me.

coach : That sounds like a good outcome. I'm curious about other outcomes that matter even more. What else do you see that would be an immediate benefit ?

client : I'd probably lose this nagging cough that keeps me from getting a good sleep.

coach : And what else ?

client : My coworkers wouldn't look at me like I have the plaque.

coach : It sounds like that is hurtful for you. What do you wish was happening ?

client : I feel a bit like an outcast around them. I miss out on some conversations and fun when I'm taking smoke breaks during lunch, for example.

coach : You really want to feel like you aren't missing out on any of the opportunities to connect with them. You want to feel included.

client : Yes, that's it.

coach : And beyond the workplace, which is just one aspect of your life, what would it mean to you to be free of smoking ?

註 nagging (形容詞)
例 a nagging cold = しつこい風邪、 nagging fear = つきまとう不安

Retrieved from
Moore. M., Jackson. E., & Tschannen-Moran. B. (2016).
Coaching psychology manual, second edition.
Philadelphia, PA : Wolters Kluwer.

| | Comments (0)


Coaching psychology - Amplified reflection

amplified reflections - these reflections are like the images seen in a convex or concave mirror. they maximize or minimize what clients say in order to evoke disagreement from them in the direction of change talk. by reflecting an increased or decreased intensity of a client's perspective, magnifying oth the affect and the outcome, clients may react quickly with new insights and reasons to change. to avoid being manipulative, the coach should use statements only in the service of client-generated goals. to avoid being mocking or patronizing, the coach should deliver such statements in charge-neutral terms.

client : I don't have time to exercise. My friends and my spouse don't either.

coach : I hear you saying that you don't know anyone close to you who has time to exercise and that it feels impossible for you to fit exercise into your schedule.

client : It's not impossible for me to exercise. It's just hard to find the time. Once in a while I do manage to exercise, and I know there are people out there who exercise regularly, so maybe I could figure out a way.

coach : Sounds as though you are curious and feeling a little energized about finding a way to exercise more regularly, learning from the experience of others (Moore, Jackson, & Tschannen-Moran, 2016).

Retrieved from
Moore, M., Jackson, E., & Tschannen-Moran,B. (2016).
Coaching psychology manual, second edition.
Philadelphia, PA: Wolters Kluwer.

| | Comments (0)

Coaching psychology - Simple reflection

Perceptive reflections for developing discrepancy

1), simple reflection - these reflections are like the images seen in a flat mirror. A simple reflection paraphrases and restates what clients are saying, using their own words without exaggeration, interpretation, or distortion. The impact of such simple reflection is surprisingly powerful.

client : I don't have time to exercise. My friends and my spouse don't either.

coach : It seems that you, your friends, and your spouse don't have time to exercise.

client : That's true, except for one of my friends who is an avid runner. I don't know how he does it.

coach : When you say you have a friend who is an avid runner, it sounds like you are impressed and may be curious, wondering how he manages to find the time (Moore, Jackson, and Tschannen-Moran, 2016).

the next step : Let's find out how that friend manages is time. He can be a good role model for your behavior change. 

Retrieved from
Moore, M., Jackson,E., & Tschannnen-Moran, B. (2016).
Coaching psychology manual, second edition.
Philadelphia, PA : Wolters Kluwer.

| | Comments (0)


The 2:1 rule in wellness coaching

In wellness coaching, an ideal ratio between coache's listening and speaking should be around 2:1, which means health & wellness coaching is a mindful listening based approach to elicit your client's/patient's motivation and positive attitude toward his/her desired change.

| | Comments (0)


Diary September 22nd 2020

This is a reminder to myself

To be a compassionate listener, and refrain from laughing at stories of others. Rather, respond with an empathetic reflection. 

Although this tune is not associated with today's post, this is one of my favorite NCS music.

| | Comments (0)


Diary June 22nd 2020 - Being an active and mindful listener

Providing a detailed technical information and advice is an important job of instructors, however, being a good listener is similarly important for eliciting your client's motivation and desire toward a better direction.

| | Comments (0)


Diary June 16th 2020 - What I should learn and improve

I took the National Board Certified Health and Wellness Coaching exam in June 2018, and two months later, I got an unexpected result - failed the exam.  Just two years have passed since the exam, and recently I realized the main reasons why I wasn't able to get a good reslut in the exam.  This exam is centered on case study type questions, and most of case studies regarding behavior change chaching are written in spoken English form, and there is still much room for improvement in my spoken English skills, because I learned English mainly through reading a lot of materials. I mean, I'm relatively familiar with written form English, but my skills in verval form is still far from native speakers' level. And, my knowledge and understanding about wellness coaching is very rudimentary, in order to pass this exam, more knowledge based on practicum would be necessary.
These are main reasons why my first exam attempt in the NBC HWC resulted in failure. What you learn from this experience and how you improve your weak point, that is one of things I should do from now on.

| | Comments (0)