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01/30/2018

Diary Jan 30th 2018 - HWC review part 5

This is a reminder/review to myself

Trust & rapport
The coach establishes a positive and safe learning environment where the client feels accepted. The client is better able to clarify values and access motivation when he/she feels safe to be honest and vulnerable. Importantly, the coach's confidence in the client's ability to learn grow, and change supports the client's self efficacy " my certainty is greater than your doubt ! " The coach builds trust by attending to the client's emotions as well as words and behaviors, for example, when the coach senses conflict, discomfort, or confusion, the coach acknowledges what is happening with curious interest.
demonstrate benevolence, honesty, sincerity, and authenticity.
convey unconditional positive regard.
follow through on commitments made to the client.
openly name and address discord/conflict between coach & client as it occurs and resolve in a timely manner.
retrieved from ICHWC

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