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02/19/2015

coaching strategies for people in pre-contemplation phase

following yesterday, I would like to write about coaching strategies for behavioral change
coaching strategies for clients in what is called " I won't " stage are ...
1) expressing empathy
2) connecting with their positive core
3) leave them having been heard not judged
4) leave them a contact information of yours so that they can contact you whey they are ready for their desired behavior change

coaching strategies for what is called " I can't " stage are ...
1) expressing empathy
2)connecting with their positive core
3) praising them for knowing their barriers
4) decrease emotional response and increase rational response

昨日に引き続き、本日も行動変容を促進するためのコーチング方法を書きたいと思います。本日は、特に「pre-contemplation stage」(まだ、行動変容を本気で熟考していないステージ)について
上記にも書いた通り、大切なのは、共感・理解を示し、顧客の自己確信を高めることですが、まだ行動変容を本気で考えていない人たちにアドバイスを強要するのは、逆効果な場合もありますので、彼らが望む変容に準備が出来たときに備えて、コーチの連絡先などを残しておくのも有用なようです

Reference
Moore,M., & Tschannen-Moran,B. (2010).
Coaching psychology manual.
Philadelphia, PA: Lippincott Williams & Wilkins

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